What does it cost?
We understand that clubs and societies have limited budgets.
WebCollect has been designed as a cost-effective solution, so that you manage your organisation more easily without blowing your budget.
Where are the hidden charges?
We don't like hidden charges, so we try to be as transparent as possible. All the pricing information you need is on this page.
Why is it so cheap?
We don't have a "sales team" and we don't pay for advertising. We are finding that word of mouth is spreading fast, so if you want to help keep charges down, tell others about WebCollect!
I represent many clubs, can I have a discount?
Yes, please contact us. There may also be features to help manage your group of organisations, that we can offer you.
Annual fee
| Up to 50 members | free |
| 50 - 100 members | £80 |
| 100 - 300 members | £160 |
| 300 - 500 members | £230 |
| 500 - 750 members | £320 |
| 750 - 1,000 members | £410 |
| 1,000 - 1,500 members | £520 |
| 1,500 - 2,500 members | £780 |
| 2,500 - 3,500 members | £1090 |
| 3,500 - 4,500 members | £1440 | 4,500 - 5,500 members | £1780 |
| 5,500 - 6,500 members | £2130 |
| over 6,500 members | Please contact us |
Transaction charges
| Payment method | Our fees (set-up) | Our fees (per transaction) | External charges * |
| Cash and cheques | None | Free | Depends on your bank, often free. |
| Bank transfer | None | Free | Depends on your bank, often free. |
| Direct Debit | None | 0.5% (no VAT) (up to maximum of £2) |
GoCardless charge is 1% (incl VAT) (The min charge is £0.20, maximum of £4.00. The minimum transaction size is £1.00) |
| PayPal | None | £0.10 | PayPal charges vary, but commonly 2.9 - 3.4% + £0.20 (1.4% + £0.20 for charities) |
| Credit/Debit Cards | £70 | £0.30 (includes SagePay charges) |
Depends on your bank, but generally around 2 - 2.5% for credit cards and £0.20 - £0.50 for debit cards plus a monthly and/or set-up fee. |
* External charges are beyond our control and subject to change. The charges given above are a guide only, and not authoritative.
Credits
Some features, such as sending SMS require "credits" on a per usage basis. These credits need to be purchased in advance. Please to purchase these credits. See below for details of charges.
| Credits package | Description | Cost (incl VAT) | Cost per credit (incl VAT) |
| SMS500 | 500 SMS credits* | £50 | 10p |
| SMS1000 | 1000 SMS credits* | £90 | 9p |
| SMS5000 | 5000 SMS credits* | £400 | 8p |
* One standard length SMS to a UK destination consumes one credit. Double length SMS consume 2 credits, etc. International destinations consume twice the number of credits. Credits do not expire, but are non-refundable and non-transferable.
Premium features
We have tried to keep the price of WebCollect as low as possible (we know that many clubs and societies have small budgets). We are also firm believers in WYSIWYG (what you see is what you get..). So, generally when we roll out new features, you will see them pop up in your administration panel and will be available for you to use, at no extra cost.
However, in some cases, where the feature has outside costs for us, or is more expensive for us to maintain, we need to charge a little extra for it. For premium features like this, you will see them flagged up as premium features, so you can choose whether you want to have them or not. The current premium features are:
| Feature | Description | Cost |
| Embedded version | Embed your WebCollect pages within your site. Use this to make your WebCollect pages look really fabulous and just the way you want. more details... | £60 p.a. |
| Personalised Email Template |
Implementation of your html email template. Send emails to your members with your own branded email template. more details... * Additional set-up charge of £300 applies if html supplied is not suitable for email and requires cleaning. |
£230* Set-up-fee £60 p.a. |
| API access |
If you have another website or application and want to
access data within WebCollect, for example current member
details, you can do this with API access. You can use this,
among many other things, to check whether the details of a
member's current subscription (using their email address as
a key). Contact us for more details. |
£60 p.a. |
The nitty gritty details - in the interest of transparency
Number of members
For the purpose of the annual fee, WebCollect uses the number of members connected with your organisation. This includes, for example:
- All members appearing on your "Members" list in the admin panel, even if they do not yet have a valid subscription or their subscription has expired.
- Parents/responsible adults of members with a "Junior type" subscription. WebCollect requires members with junior subscriptions to become part of a group and to have at least one other member, with group/family admin status in that group. These "parents" count towards the total.
- People who have bought event tickets from your organisation. While proceeding through checkout, when purchasing the ticket, they will have become connected with your organisation.
The reason for counting members in this way, is because it directly affects the amount of data we are storing and managing for you, as well as related support costs. You can remove members from your organisation at any time.
Annual fee and premium features
The annual fee is payable in advance. The fee for premium features is also payable in advance. If you add a premium feature part way through the year, the full fee for the premium feature will become payable again at the same time as the annual fee.
Transaction charges
Direct Debit: Our fees and GoCardless fees are deducted directly from the payment made by the member to GoCardless, before the funds are passed on to the organisation.
PayPal and Credit/Debit Cards: These are currently invoiced in arrears based on actual transactions. Normally these are invoiced every 3 months, but may be invoiced less frequently for organisations with low transaction volumes. WebCollect will be transferring to a pre-pay model for these transaction charges. Details will be sent to participating organisations prior to the switch to the pre-pay model.
Free Trial Period: If you choose to set up direct debit or credit/debit card payments during your free trial period, transaction charges will apply during that period.
VAT: Prices quoted are inclusive of VAT.
