Downloading event bookings

What's in the download file

The download file (csv) will contain the following information for each ticket:

  • Order number
  • Order date
  • Purchaser's name
  • Purchaser's email address
  • Whether the ticket has been paid for or not
  • Payment Method
  • Type:  This is the price option for the event date
  • Amount (excl tax)
  • Amount (incl tax)
  • All of the form fields from the event form (if you have configured one), not just the In Summary fields displayed on screen.

Where you have downloaded event bookings for more than one date/event, the bookings will be grouped together by event/date.

Download File - click to enlarge 

Export the event bookings for a particular date

In the Event date section, click on the link to the bookings for that date. Click on Export all as csv  to download the bookings.  

Event Date Download - click to enlarge 

Export the bookings for all dates of an individual event

If your event has multiple dates, you can download all the bookings for all dates.  Go to the event page for the event and click on  Export bookings as CSV (near the top of the screen).  Tickets for each date will be grouped together.

Event Download - click to enlarge 

Export the bookings for a date range

From admin home, click on the Bookings Report link in the events section.  Select the date range that you want (note that this the date range for the date of the event, not the date on which a member booked).  Click on the Export as csv button to download. Bookings for each date will be grouped together.  

Bookings Report Download - click to enlarge 

Bookings for deleted members

If a member has been removed from the organisation, their booking will no longer be listed.  However, a count of deleted bookings will show at the top of the list.  Click here for details.