Popular quick answers

Can I choose which payment methods I offer members?

Yes, you can choose which payment methods to offer your members. You can also choose to...

Who pays the transaction charges?

The transaction charges do vary by payment method, but the general rule is that they...

Do my members have to have a Paypal account?

Provided you have a Paypal business account and have completed your verification...

I want to change the email address on my Paypal account. Do I need to do anything in WebCollect?

If you change the email address on your Paypal account, you will need to change the...

How do I change the name which shows on my members' card statements?

Log in to your Paypal account. Click on Profile (top right) and select Profile and...

How do I find the account Set-Up screen in Paypal?

Login to your Paypal account. In the top right hand corner, click on Profile. A pop-up...