Popular quick answers

Who pays the transaction charges?

The transaction charges do vary by payment method, but the general rule is that they...

Do my members have to have a Paypal account?

Provided you have a Paypal business account and have completed your verification...

Can I choose which payment methods I offer members?

Yes, you can choose which payment methods to offer your members. You can also choose to...

I want to change the email address on my Paypal account. Do I need to do anything in WebCollect?

If you change the email address on your Paypal account, you will need to change the...

How do I change the name which shows on my members' card statements?

Log in to your Paypal account. Click on Profile (top right) and select Profile and...

How do I find the account Set-Up screen in Paypal?

Login to your Paypal account. In the top right hand corner, click on Profile. A pop-up...