Popular quick answers

How do I make sure that the purchaser fills out a form for every ticket that they purchase?

If you are setting up an event, and want to make sure that the purchaser is presented...

Can I customise the checkout page?

Yes, you can add some customised text to the checkout page. This is useful if, for...

Can I accept card payments through our card machine in the office?

Yes. There are 2 payment methods you can activate for this: Card offline (members)....

What is the bank reference?

Each member who is linked to your organisation is automatically given a Bank Reference....

How do I find out who has an administrative role?

Finding out who has administrative roles for your organisation If you are not sure who...

What's the difference between a fixed end date and fixed period subscription?

A fixed period subscription means that, regardless of when someone purchases the...