Popular quick answers

How do I make sure that the purchaser fills out a form for every ticket that they purchase?

If you are setting up an event, and want to make sure that the purchaser is presented...

What is the bank reference?

Each member who is linked to your organisation is automatically given a Bank Reference....

Can I customise the checkout page?

Yes, you can add some customised text to the checkout page. This is useful if, for...

How do I find out who has an administrative role?

Finding out who has administrative roles for your organisation If you are not sure who...

Can I accept card payments through our card machine in the office?

Yes. There are 2 payment methods you can activate for this: Card offline (members)....

Can I remove any of the WebCollect standard fields?

An example of a WebCollect standard field that you might want to remove, would be the...