Popular quick answers

What is the bank reference?

Each member who is linked to your organisation is automatically given a Bank Reference....

Can I accept card payments through our card machine in the office?

Yes. There are 2 payment methods you can activate for this: Card offline (members)....

Can I customise the checkout page?

Yes, you can add some customised text to the checkout page. This is useful if, for...

How do I find out who has an administrative role?

Finding out who has administrative roles for your organisation If you are not sure who...

How do I cancel my organisation's GoCardless account?

If you decide that you no longer want to offer Direct Debit as a payment method, you...

How do I remove a possible answer from a multi-radio button question?

To remove a possible answer from a multi-radio button form field, go to the relevant...