Popular quick answers

How do I find out who has an administrative role?

Finding out who has administrative roles for your organisation If you are not sure who...

What is the bank reference?

Each member who is linked to your organisation is automatically given a Bank Reference....

Can I use WebCollect to collect donations?

We don't have a perfect solution for donations, as we don't have a concept of the...

What are forms for?

Useful things you can do using forms Collect additional information from members that...

Who pays the transaction charges?

The transaction charges do vary by payment method, but the general rule is that they...

How can I force members to review/update their membership form when they renew?

The system does not send people past their membership form if it has previously been...