Popular quick answers

How do I revalidate an invalid email address?

If a member's email address has been marked as invalid, but the member says that it is...

Why is a member's email address marked as invalid?

If we receive bounce back responses from an email address, saying that the email could...

What is the addressable email?

The addressable email for a member is the email address that emails will be sent to for...

Can members unsubscribe from emails?

Every email that the system sends to members (both the ones that an administrator...

How can I find the members with invalid email addresses?

From Admin Home, click on the Members link in the Membership Summary section, to go to...

How do I send the subscription renewal email to the parents, but not the children

This is for organisations who have junior type subscriptions, and want to email, for a...