Popular quick answers

How can I find the members with invalid email addresses?

From Admin Home, click on the Members link in the Membership Summary section, to go to...

Why is a member's email address marked as invalid?

If we receive bounce back responses from an email address, saying that the email could...

What is the addressable email?

The addressable email for a member is the email address that emails will be sent to for...

Can members see who else received the email?

No. Each email is sent individually. Members can't see who the other recipients of the...

How do I send the subscription renewal email to the parents, but not the children

This is for organisations who have junior type subscriptions, and want to email, for a...

When I import members, does the system automatically send them an email?

No, the system will not send them an email automatically when they are imported. It is...