Popular quick answers

I have weird characters in my csv file

If you have opened a csv file and found weird characters in it, chances are you are...

Do you have a Sandbox environment that I can test in?

While you are in trial mode (before you have real people placing real orders), you can...

Is WebCollect a responsive design?

No, WebCollect is not a fully responsive design. However, it works well on mobiles and...

Do you have a sandbox or staging environment that I can test on?

During the trial phase, you can test anything you like. In fact, we strongly recommend...

Why is the pop-up confirmation box not showing?

There are lots of places in the Admin panel, where we use pop-up confirmation boxes....

Why are all WebCollect pages https?

Industry Improvements Webpages which are https (not http), supported by an SSL...