Popular quick answers

How do I pay for the service?

If you are nearing the end of your free trial period, you will receive an email from...

Who pays the transaction charges?

The transaction charges do vary by payment method, but the general rule is that they...

Can I make sure that our Treasurer receives the invoice for the Annual Fee?

Our invoices for the annual fee and transaction charges, are sent to those...

End of your free trial

Extending your free trial Towards the end of your free trial period, you will receive...

How can I get a copy of our WebCollect invoice?

You can download a copy of the WebCollect invoice for your organisation, by going to...

How can I tell if our invoice has been paid?

In Admin Home, click on View Details in the WebCollect Account section. Here you wll be...