Popular quick answers

Can I make sure that our Treasurer receives the invoice for the Annual Fee?

Our invoices for the annual fee and transaction charges, are sent to those...

What happens if I go over the number of members that we have paid for?

The WebCollect annual fee is based on membership levels. Click here for details on what...

How can I tell if our invoice has been paid?

In Admin Home, click on View Details in the WebCollect Account section. Here you wll be...

How do I pay for the service?

If you are nearing the end of your free trial period, you will receive an email from...

End of your free trial

Extending your free trial Towards the end of your free trial period, you will receive...

Who pays the transaction charges?

The transaction charges do vary by payment method, but the general rule is that they...