Popular quick answers

Who pays the transaction charges?

The transaction charges do vary by payment method, but the general rule is that they...

End of your free trial

Extending your free trial Towards the end of your free trial period, you will receive...

How do I pay for the service?

If you are nearing the end of your free trial period, you will receive an email from...

What happens if I go over the number of members that we have paid for?

The WebCollect annual fee is based on membership levels. Click here for details on what...

What's a member for the purposes of the annual fee?

The annual fee for using the WebCollect service is based on the number of people linked...

Can I make sure that our Treasurer receives the invoice for the Annual Fee?

Our invoices for the annual fee and transaction charges, are sent to those...