Popular quick answers

How do I send the subscription renewal email to the parents, but not the children

This is for organisations who have junior type subscriptions, and want to email, for a...

How can I force members to review/update their membership form when they renew?

The system does not send people past their membership form if it has previously been...

Can I get rid of the subscriptions info in the subscription renewal email/letter?

The Subscriptions Renewal email (or pdf) displays details of the member's current...

How do I change the text in the subscription renewal email?

To edit the text in the subscription renewal email, in the Admin panel click on Edit in...

What do I do if a member buys a new subscription instead of renewing?

If a member buys a new subscription instead of renewing their existing one, it's not a...

Can I send the subscription renewal email before the subscriptions expire?

Yes, you can send the subscription renewal email at any time (before or after the...