Popular quick answers

Why didn't the subscription renewal email get sent to all the members that I selected?

When sending the subscription renewal email (or creating the letters to print), the...

How can I force members to review/update their membership form when they renew?

The system does not send people past their membership form if it has previously been...

How do I send the subscription renewal email to the parents, but not the children

This is for organisations who have junior type subscriptions, and want to email, for a...

Can I get rid of the subscriptions info in the subscription renewal email/letter?

The Subscriptions Renewal email (or pdf) displays details of the member's current...

Can I send the subscription renewal email before the subscriptions expire?

Yes, you can send the subscription renewal email at any time (before or after the...

How do I change the text in the subscription renewal email?

To edit the text in the subscription renewal email, in the Admin panel click on Edit in...