Popular quick answers

Can I get rid of the subscriptions info in the subscription renewal email/letter?

The Subscriptions Renewal email (or pdf) displays details of the member's current...

What do I do if a member buys a new subscription instead of renewing?

If a member buys a new subscription instead of renewing their existing one, it's not a...

How do I change the text in the subscription renewal email?

To edit the text in the subscription renewal email, in the Admin panel click on Edit in...

Will the system automatically remind members to update their details every year?

No. The system will not send automatic subscription renewal reminders. You can...

Can I send the subscription renewal email before the subscriptions expire?

Yes, you can send the subscription renewal email at any time (before or after the...

How do I send the subscription renewal email to the parents, but not the children

This is for organisations who have junior type subscriptions, and want to email, for a...