Popular quick answers

How do I cancel my organisation's GoCardless account?

If you decide that you no longer want to offer Direct Debit as a payment method, you...

What's the difference between a DD authorisation and a DD bill (or payment)?

A GoCardless DD authorisation allows for multiple payments to be made by the member to...

How long do GoCardless payments take?

If it's the first time a member has paid you, the payment can take up to 10 days. This...