Popular quick answers

I have weird characters in my csv file

If you have opened a csv file and found weird characters in it, chances are you are...

Can I assign a subscription to a member via the admin panel?

The way to assign a subscription to a member is by placing an order on the member's...

Do I have to import my members' details?

No, you don't have to import your members' details. There are some trade-offs between...

Can I change the column headings in the import template?

The column headings row (row 1 in the spreadsheet) is how the system matches up the...

Can I import email list data?

We don't have a direct import into Email Lists. However, you can achieve this by: Make...

Can I import subscriptions for one or a few members?

If you want to import just a few subscriptions, you can do this by placing an order on...