Popular quick answers

I have weird characters in my csv file

If you have opened a csv file and found weird characters in it, chances are you are...

Can I import subscriptions for one or a few members?

If you want to import just a few subscriptions, you can do this by placing an order on...

Do I have to import my members' details?

No, you don't have to import your members' details. There are some trade-offs between...

What end date should I put on a life or honorary subscription for the import?

If you have created subscription products for life or honorary subscriptions, with a...

Can I import email list data?

We don't have a direct import into Email Lists. However, you can achieve this by: Make...

Do you charge for importing data?

We don't charge for importing your data - we would rather help you get the data in...