Popular quick answers

Can I get rid of the subscriptions info in the subscription renewal email/letter?

The Subscriptions Renewal email (or pdf) displays details of the member's current...

Can I delete a member's subscription?

To delete a member's subscription, go to the member's page in the administration panel....

What do I do if a member buys a new subscription instead of renewing?

If a member buys a new subscription instead of renewing their existing one, it's not a...

How do I change the text in the subscription renewal email?

To edit the text in the subscription renewal email, in the Admin panel click on Edit in...

Why does the system want me to add another member of the junior's family?

If you have made the subscription product type: Junior, then the system is expecting...

Can I require junior members to provide their date of birth?

The standard WebCollect field for date of birth is not a compulsory field. If you want...