Popular quick answers

What's the difference between a fixed end date and fixed period subscription?

A fixed period subscription means that, regardless of when someone purchases the...

Can I delete a member's subscription?

To delete a member's subscription, go to the member's page in the administration panel....

How do I make a membership subscription expire?

If a member tells you that they are leaving the organisation, you can: Mark their...

Why didn't the subscription renewal email get sent to all the members that I selected?

When sending the subscription renewal email (or creating the letters to print), the...

How can I force members to review/update their membership form when they renew?

The system does not send people past their membership form if it has previously been...

How do I change the end date of a member's subscription?

From Admin Home, go to the member's individual page in the administration panel. Scroll...