Popular quick answers

What's the difference between a fixed end date and fixed period subscription?

A fixed period subscription means that, regardless of when someone purchases the...

Can I delete a member's subscription?

To delete a member's subscription, go to the member's page in the administration panel....

Why didn't the subscription renewal email get sent to all the members that I selected?

When sending the subscription renewal email (or creating the letters to print), the...

Why can't I delete a subscription product?

You can only delete a subscription product if there are no members' subscriptions...

How do I make a membership subscription expire?

If a member tells you that they are leaving the organisation, you can: Mark their...

How do I send the subscription renewal email to the parents, but not the children

This is for organisations who have junior type subscriptions, and want to email, for a...