Popular quick answers

How do I make a membership subscription expire?

If a member tells you that they are leaving the organisation, you can: Mark their...

Why does the system want me to add another member of the junior's family?

If you have made the subscription product type: Junior, then the system is expecting...

Can I delete a member's subscription?

To delete a member's subscription, go to the member's page in the administration panel....

Can I assign a subscription to a member via the admin panel?

The way to assign a subscription to a member is by placing an order on the member's...

What's the difference between a fixed end date and fixed period subscription?

A fixed period subscription means that, regardless of when someone purchases the...

What do I do if a member buys a new subscription instead of renewing?

If a member buys a new subscription instead of renewing their existing one, it's not a...