Popular quick answers

Can I get rid of the subscriptions info in the subscription renewal email/letter?

The Subscriptions Renewal email (or pdf) displays details of the member's current...

Can I delete a member's subscription?

To delete a member's subscription, go to the member's page in the administration panel....

Can I require junior members to provide their date of birth?

The standard WebCollect field for date of birth is not a compulsory field. If you want...

How do I change the text in the subscription renewal email?

To edit the text in the subscription renewal email, in the Admin panel click on Edit in...

What's the difference between a fixed end date and fixed period subscription?

A fixed period subscription means that, regardless of when someone purchases the...

What do I do if a member buys a new subscription instead of renewing?

If a member buys a new subscription instead of renewing their existing one, it's not a...