Popular quick answers

How do I make a membership subscription expire?

If a member tells you that they are leaving the organisation, you can: Mark their...

What do I do if a member buys a new subscription instead of renewing?

If a member buys a new subscription instead of renewing their existing one, it's not a...

How can I force members to review/update their membership form when they renew?

The system does not send people past their membership form if it has previously been...

How do I change the end date of a member's subscription?

From Admin Home, go to the member's individual page in the administration panel. Scroll...

Can I delete a member's subscription?

To delete a member's subscription, go to the member's page in the administration panel....

How do I change the text in the subscription renewal email?

To edit the text in the subscription renewal email, in the Admin panel click on Edit in...