Popular quick answers

Can I delete a member's subscription?

To delete a member's subscription, go to the member's page in the administration panel....

What's the difference between a fixed end date and fixed period subscription?

A fixed period subscription means that, regardless of when someone purchases the...

How do I make a membership subscription expire?

If a member tells you that they are leaving the organisation, you can: Mark their...

How can I force members to review/update their membership form when they renew?

The system does not send people past their membership form if it has previously been...

Can I assign a subscription to a member via the admin panel?

The way to assign a subscription to a member is by placing an order on the member's...

Can I get rid of the subscriptions info in the subscription renewal email/letter?

The Subscriptions Renewal email (or pdf) displays details of the member's current...