Popular quick answers

Can I get rid of the subscriptions info in the subscription renewal email/letter?

The Subscriptions Renewal email (or pdf) displays details of the member's current...

What's the difference between a fixed end date and fixed period subscription?

A fixed period subscription means that, regardless of when someone purchases the...

What happens if I change the expiry date of a subscription product?

This question relates to annual subscriptions with a fixed end date. If you change the...

How do I make a membership subscription expire?

If a member tells you that they are leaving the organisation, you can: Mark their...

Can members pay for annual membership in instalments?

We don't have a feature currently that allows members to "buy" an annual membership...

Can I require junior members to provide their date of birth?

The standard WebCollect field for date of birth is not a compulsory field. If you want...