Category: Orders > Order Processing
Popular quick answers
How do I cancel an order?
The process for cancelling an order varies, depending on which payment method was used,...How do I cancel a Direct Debit payment?
Direct debit payments can be cancelled, but only during a short period after the order...Can I change the payment amount or apply a discount after the order is placed?
You can't adjust payment, or apply a discount after the order is placed. You can adjust...How do I cancel a Direct Debit authorisation from a member?
This applies to organisations that have activated the Direct Debit payment method....Can I resend the order confirmation email?
Resending the order confirmation email To resend the order confirmation email, you can...Can I retry a failed Direct Debit payment?
There are a number of reasons why a direct debit payment may fail. Click here for...Popular help articles
Placing an order on a member's behalf
Finding and viewing Orders
Order Processing: Direct Debit (GoCardless) payment method
Bank reconciliation for bank transfer orders
Partially cancelling orders
Order Processing: Cash, Cheque and Bank Transfer Orders
Order Processing: Paypal orders
Order Processing: Credit/Debit card orders
Order Processing: Orders for No Payment
Troubleshooting online direct debit orders on status payment problem
Placing a MOTO (telephone) card order on a member's behalf
Printing payment receipts
Troubleshooting issues members have with placing an order
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