Popular quick answers

Who pays the transaction charges?

The transaction charges do vary by payment method, but the general rule is that they...

What happens if I go over the number of members that we have paid for?

The WebCollect annual fee is based on membership levels. Click here for details on what...

Can I sell merchandise through WebCollect?

We don't currently have an online shop module for selling club merchandise and products...

What's a member for the purposes of the annual fee?

The annual fee for using the WebCollect service is based on the number of people linked...

Can I make sure that our Treasurer receives the invoice for the Annual Fee?

Our invoices for the annual fee and transaction charges, are sent to those...

How can I tell if our invoice has been paid?

In Admin Home, click on View Details in the WebCollect Account section. Here you wll be...