Popular quick answers

How do I pay for the service?

If you are nearing the end of your free trial period, you will receive an email from...

Who pays the transaction charges?

The transaction charges do vary by payment method, but the general rule is that they...

What's a member for the purposes of the annual fee?

The annual fee for using the WebCollect service is based on the number of people linked...

What happens if I go over the number of members that we have paid for?

The WebCollect annual fee is based on membership levels. Click here for details on what...

How can I tell if our invoice has been paid?

In Admin Home, click on View Details in the WebCollect Account section. Here you wll be...

Who do the WebCollect invoices get sent to?

WebCollect invoices are sent by email to administrators with Creator or Accountant...