Popular quick answers

Can organisations outside of the UK use WebCollect?

Yes, the software can be used from anywhere. Currencies: Currently we have GBP, EUR and...

What happens if I go over the number of members that we have paid for?

The WebCollect annual fee is based on membership levels. Click here for details on what...

What's a member for the purposes of the annual fee?

The annual fee for using the WebCollect service is based on the number of people linked...

Who pays the transaction charges?

The transaction charges do vary by payment method, but the general rule is that they...

How do I pay for the service?

If you are nearing the end of your free trial period, you will receive an email from...

Can I make sure that our Treasurer receives the invoice for the Annual Fee?

Our invoices for the annual fee and transaction charges, are sent to those...