Popular quick answers

What's the difference between a DD authorisation and a DD bill (or payment)?

A GoCardless DD authorisation allows for multiple payments to be made by the member to...

Can I restrict the payment methods for a particular event or subscription?

No, you can't restrict the payment methods for a particular event or subscription. If...

Who pays the transaction charges?

The transaction charges do vary by payment method, but the general rule is that they...

How long do GoCardless payments take?

If it's the first time a member has paid you, the payment can take up to 10 days. This...

GoCardless Charges changing July 2020

GoCardless charges are changing. If you have a GoCardless merchant account then...

How can I let people know where to send the cheque?

You can configure this in the checkout success text for the cheque payment method. For...