Popular quick answers

What is the bank reference?

Each member who is linked to your organisation is automatically given a Bank Reference....

Who pays the transaction charges?

The transaction charges do vary by payment method, but the general rule is that they...

Can I choose which payment methods I offer members?

Yes, you can choose which payment methods to offer your members. You can also choose to...

How can I let people know where to send the cheque?

You can configure this in the checkout success text for the cheque payment method. For...

Can I accept card payments through our card machine in the office?

Yes. There are 2 payment methods you can activate for this: Card offline (members)....

Can we collect money into multiple bank accounts?

No, sorry. The system will only allow you to configure one bank account per...