Popular quick answers

Where can my members find their membership number?

If you are using the WebCollect unique id field to store membership numbers for your...

How do I remove or delete a member?

Removing an individual member (not in a group) Removing an individual member will...

How do I remove a group?

Remove the group entirely, including all members If you want to remove a group entirely...

What is a member?

WebCollect treats everyone who is linked to your organisation as a member. That will...

What's the difference between bulk delete and individually removing members/groups?

The data cleanup of inactive members, the individual member remove and the group...

How do I change my password?

Log in to your WebCollect account. Click on My Home in the top right hand corner. In...