Popular quick answers

How do I remove or delete a member?

Removing an individual member (not in a group) Removing an individual member will...

What do I do if a member leaves the organisation?

If a member tells you that they are leaving the organisation, you can do the following:...

What's the difference between bulk delete and individually removing members/groups?

The data cleanup of inactive members, the individual member remove and the group...

Where can my members find their membership number?

If you are using the WebCollect unique id field to store membership numbers for your...

What do I do if a member dies?

If a member dies, you can do the following: Mark the Subscription as Not to be Renewed...

How do I change my password?

Log in to your WebCollect account. Click on My Home in the top right hand corner. In...