Popular quick answers

How do I remove or delete a member?

Removing an individual member (not in a group) Removing an individual member will...

Where can my members find their membership number?

If you are using the WebCollect unique id field to store membership numbers for your...

A member is not receiving their password reset email

If a member is not receiving their password reset email, you can do the following: Go...

What do I do if a member leaves the organisation?

If a member tells you that they are leaving the organisation, you can do the following:...

Can I create lists of members based on their age?

You will need to include Date of Birth as a form field in your membership form. If you...

Can a member who is not a group admin buy a group subscription?

Yes, they can. However, they can't add new members to the group, while going through...