Popular quick answers

How do I remove or delete a member?

Removing an individual member (not in a group) Removing an individual member will...

Where can my members find their membership number?

If you are using the WebCollect unique id field to store membership numbers for your...

What do I do if a member leaves the organisation?

If a member tells you that they are leaving the organisation, you can do the following:...

Why did an approved member get sent through the approval process?

This only applies to organisations that have configured the option for a full, or...

A member is not receiving their password reset email

If a member is not receiving their password reset email, you can do the following: Go...

What is a member?

WebCollect treats everyone who is linked to your organisation as a member. That will...