Popular quick answers

How do I remove or delete a member?

Removing an individual member (not in a group) Removing an individual member will...

What do I do if a member leaves the organisation?

If a member tells you that they are leaving the organisation, you can do the following:...

Where can my members find their membership number?

If you are using the WebCollect unique id field to store membership numbers for your...

What's the difference between bulk delete and individually removing members/groups?

The data cleanup of inactive members, the individual member remove and the group...

How do I find members who have been approved, but not paid?

In a perfect world this wouldn't happen. As soon as you authorise an application from a...

A member is not receiving their password reset email

If a member is not receiving their password reset email, you can do the following: Go...