Popular quick answers

Why do non-members who buy event tickets show as members in the members list?

WebCollect treats everyone who is associated with your organisation as a member. That...

Why doesn't my event category show on the home page?

Check to make sure that the event category is published. From Admin Home, click on the...

Why is one of my event steps not showing to members?

If you link a number of events to make a step-by-step process for members, and one of...

Can I delete a form?

If the form has never been completed by a member, you can delete it. From the...

Can different sections of my club have their own set of events/calendar?

You can use event categories to separate events for the different sections of your...

Why do non-members need to be approved when buying tickets for an event?

If you are running an event that is open to non-members and you have: an approval...