Popular quick answers

What's the barcode on event tickets for?

When members place an order for an event ticket, and the order is updated to order...

Why are some of my bookings missing off the Event Booking Report?

If you remove a member (or group of members) from your organisation, then any...

A member claims to have booked an event, but I can't find the booking

If a member claims to have booked on an event, but you can't find the booking, there...

Can members book after the event has happened?

With the standard set-up, members can only book onto an event up until the day of the...

Can I change the date of an event booking to a date in the past?

If a member books on a multi-date event, and then wants to switch to a different date,...

Will the system prevent non-members from buying tickets to an event?

No, sorry. That's not a feature that we have currently. However, we know that it's one...