Popular quick answers

Why are some of my bookings missing off the Event Booking Report?

If you remove a member (or group of members) from your organisation, then any...

What's the barcode on event tickets for?

When members place an order for an event ticket, and the order is updated to order...

Why do non-members who buy event tickets show as members in the members list?

WebCollect treats everyone who is associated with your organisation as a member. That...

Will the system prevent non-members from buying tickets to an event?

No, sorry. That's not a feature that we have currently. However, we know that it's one...

Why do non-members need to be approved when buying tickets for an event?

If you are running an event that is open to non-members and you have: an approval...

Can members book after the event has happened?

With the standard set-up, members can only book onto an event up until the day of the...