Popular quick answers

Can I resend the order confirmation email?

Resending the order confirmation email To resend the order confirmation email, you can...

When does the member receive order emails?

There are 2 types of order email: Order confirmation email. Click here for details on...

Can I put tags in order emails?

Sorry, but the tag facility is not available for order emails.

Can I customise the order confirmation email for different members or orders?

Sorry, you can't adjust the order confirmation email for different types of orders.

What happens to the order confirmation email if the member doesn't have an email address?

If the purchaser is in a group with a group admin who has a valid email address, it...