GoCardless Report

This is a report of all payouts within a specified period, broken down to provide information on each order contained in that payout, what was purchased and what fees were deducted.

Time Period

The report can be run for specific time periods.  There are short-cut links on Admin Home for the last week and last month.  The report will include details for all payouts made during the specified period.

Warning:  This report can be slow to run.  Much of the information has to be requested from GoCardless at the time you run the report, and that can make the report slow.  We suggest you don't run for time periods of years unless you like a good long tea break!

GoCardless Report - click to enlarge

What's in the Report

Payout

  • Date:  This is the date on which GoCardless initiated the payout.  In the majority of cases this will be the same date as the date on which the organisation receives the net payout into their bank account

  • Bank Ref:  The report displays the part of the bank reference (excluding the Merchant description) that will show on the bank statement

  • Gross Payout:  This is the total amount of the payout before fees have been deducted

  • Payout Fees:  This is the amount of fees deducted by GoCardless (representing both GoCardless and WebCollect fees) before the payout is made
  • Net Payout:  This is the net amount that is paid by GoCardless (after deducting the Payout Fees)

Order

  • Order Number:  This is the WebCollect order number

  • Purchaser Name

  • Purchaser Email address

  • Gross Order Amount:  Corresponds to the Order Total on the order screen for that order

  • Fees:  The amount of fees deducted by GoCardless for that order

  • Net:  The net amount paid by GoCardless to the organisation for that order

Order Item

  • Order Item Description

  • Accounting Group (if configured)

  • Gross amount

  • Fee:  This is a proportional allocation of the Order fee across the order items

  • Net:  The net amount paid by GoCardless to the organisation for that order item, after deducting the allocated fee