The transaction charges do vary by payment method, but the general rule is that they are paid by the organisation, not by the member. You can find a summary of what the likely charges will be on our pricing page.
Here's a quick summary of how/when you are likely to pay the charges, by payment method:
- online Direct Debit: GoCardless deduct their (and our) commission before they pass the funds on to you
- Paypal: Paypal deduct their commission/charges when the funds are transferred (ie the amount you receive is net of their charges). We currently invoice Paypal transaction charges in arrears (either 3 monthly or annually, depending on usage).
- Bank transfer/Cheque: No charge from us. Your bank will normally charge you monthly in arrears for transactions on your account
- Credit/Debit Cards: We currently invoice credit/debit card transaction charges in arrears (either 3 monthly or annually, depending on usage). How your Bank charges you will depend on the arrangements you have in place.
Note: You can pass on the transaction charges to the member, by configuring a payment surcharge.
