The application confirmation email is sent automatically when a member places an application order. This happens when:
- the organisation has configured the approval process option; and
- a new member places an order for a subscription, or an event which is not an open event
Note: The member has not paid for the items in the application order - the application process stops short of allowing the member to put the payment through. Click here for details on how the application process works, and what to do when a member places an application order.
Contents of the email
Header
The header of the email contains:
- the logo uploaded for the organisation (or the default logo if none uploaded)
- the organisation name (clickable to the organisation home page on WebCollect)
- link to the member's account page for the organisation
- small WebCollect logo
Confirmation
The email is addressed to
Dear [member first name, member last name]
Application Number: [number]
Application Date: [date]
Your application with [organisation name] for the items listed below has been submitted. You will receive an email when your application has been accepted.
Items
This section contains details of the items applied for, their amount, any tax, and the order total. It will also contain:
- details of event or subscription forms that they have completed
- a link to any event files (these will also be sent as an attachment)
Customised Content
You can insert some customised content, which will go here. Note: the content will be included in all application order confirmation emails, so we recommend that you don't make it specific to a particular set of members, or related to individual subscriptions or events.
Final section
This section appears on every email:
You can check on the status of your application, by following this link [link to order].
If you have any questions in relation to this order, or the items it relates to, please contact your organisation at [organisation email address]
Footer
This section appears on every email:
This email has been sent to you by WebCollect on behalf of
[organisation name]. WebCollect is a software product
for clubs, societies and small businesses. WebCollect is a
trading name of Open Brackets Limited, registered number
04559247. Address: 31-33 Parr St, Poole BH14 0JX.
If you do no wish to receive such emails please contact
[organisation name] at [organisation email address] or reply to
this email.
Example Order Confirmation emails
Here is an example of an application order confirmation email.
