Featured help topics

How can I add images to emails and other text areas on the site?

Insert image into the email itself The key is that the image must be "hosted somewhere public" on the internet, ie accessible with a normal browser without being logged in anywhere. Note: If you can get the "https" url for the image that help with keeping the secure lock icon in tact. Find the image you want to use somewhere on the Internet Go to the text editor and click on the image icon Paste in the url of the image. Option 2 also works for any other text area on the site, for example your Home page text. Resizing Image In Chrome you can resize the image by clicking on it, and dragging the corner handles. (We recommend holding down Shift while dragging to keep the aspect ratio consistent with the original image) Then save the email or text area. In Firefox (or any browser), to resize the image you can: Click on the image Click the "Edit CSS Style" icon looks like two "A"s on the box tab, type a value into "width" and select "pixels" (or other units as preferred). Add image as an attachment Add the image as an attachment, using the "Add attachment" button in the email composer. This is very easy to do, but does not give you any control over how to insert the image into text / layout of the email.

Security Update: Meltdown & Spectre

Security Update: Meltdown & Spectre are hardware level security vulnerabilities which affect computing systems worldwide and were first disclosed on Jan 2nd 2018. Here we explain how WebCollect is protected against Meltdown and Spectre.

Subscription maintenance

How to merge subscriptions

Payment Methods: how to set up

The payment methods currently available are online Direct Debit, debit/credit cards, Paypal, cheques, bank transfers and cash.

Events - An overview

An overview of the features available for events, with links to all event articles and videos

Trialling the system

If you are not sure whether WebCollect is the right service for you, try it out. We have a 3 month no commitment free trial running. No commitment really means no commitment. We don't ask you for your card details and make you jump through a hundred hoops to get out of paying. Just go ahead, register yourself and away you go... Read the article for some suggestions on things to try.

An overview of the set-up process

This overview takes you through the steps to set up your organisation and provides you with an overview of the features available.

Embedding WebCollect into your site

How to embed your WebCollect pages (or just the event calendar) into your organisation's website. Provides a smooth and seamless experience for your members to book events or buy membership subscriptions from your website.